Accessibility

Two Second Media, Inc.

Effective Date: 10/20/2026
Last Updated: 10/25/2026

Our Commitment to Accessibility

Two Second Media, Inc. (“Two Second Media,” “TSM,” “we,” “us,” or “our”) is committed to making our website, digital experiences, and online services accessible to the widest possible audience, including individuals with disabilities.

We believe everyone should have the opportunity to explore creative ideas, access information about our services, and communicate with our team without unnecessary barriers.

Accessibility is an important consideration in how we design, develop, maintain, and improve our digital services.

This Accessibility Statement applies to twosecondmedia.com, including the Two Second Media Experience and associated website features.

1. Accessibility Standards

Our goal is to design and maintain our website in alignment with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, published by the World Wide Web Consortium (W3C).

These guidelines provide recommendations for making digital content more accessible to people with visual, auditory, physical, cognitive, and neurological disabilities.

We use these guidelines as a reference for accessibility improvements and ongoing development.

While we strive to meet recognized accessibility standards, we do not represent that every page, feature, or third-party integration currently satisfies every WCAG success criterion.

2. Accessibility Features and Design Considerations

We aim to incorporate accessibility principles throughout our website, including:

Clear navigation and consistent page structures.
Meaningful headings and organized content.
Readable typography and appropriate color contrast.
Keyboard-accessible navigation and interactive controls.
Visible keyboard focus indicators.
Descriptive alternative text for meaningful images.
Accessible labels and instructions for forms.
Compatibility with commonly used assistive technologies.
Responsive layouts that accommodate different devices, screen sizes, and zoom levels.
Text alternatives or captions for relevant audiovisual content.
Error messages and feedback that help visitors understand and correct problems.
Consideration of reduced-motion preferences where animations or motion effects are used.

Accessibility is an ongoing process, and these considerations guide our design and development work rather than constituting a guarantee that every feature is fully accessible.

3. Accessibility of the Two Second Media Experience

The Two Second Media Experience is an interactive, AI-powered environment that allows visitors to explore project ideas, communicate production requirements, upload materials, develop project plans, and collaborate with others.

Because this environment includes dynamic content and interactive tools, accessibility requires additional attention.

Our accessibility objectives for the Experience include:

AI Conversations: Supporting readable conversation content, accessible message entry, keyboard interaction, and appropriate announcements or status feedback when AI responses are generated.

Project Workspaces: Providing accessible navigation among conversations, project plans, files, collaborators, and project management features.

Forms and Project Planning: Making questions, editable fields, selection controls, and validation messages understandable and operable with assistive technologies.

File Management: Supporting accessible file selection, upload controls, progress indicators, and file management actions.

Visual and Interactive Content: Providing appropriate descriptions, labels, or alternative interactions for visual tools and AI-generated materials where practical.

Authentication and Access: Designing identity verification, private-link access, and workspace entry processes with accessibility in mind.

Some AI-generated content and advanced interactive features may present accessibility challenges that are not immediately identifiable or fully resolved.

We welcome feedback about these experiences so that we can prioritize meaningful improvements.

4. Video, Audio, and Multimedia Content

As a media production company, video, audio, photography, and other visual content are central to our website.

We recognize that multimedia content can create accessibility barriers when appropriate alternatives are unavailable.

Where applicable and reasonably practicable, we aim to provide accessibility features such as:

Captions for spoken dialogue and meaningful audio in prerecorded videos.
Text transcripts or equivalent alternatives when appropriate.
Descriptive information for meaningful visual content.
Accessible playback controls.
Consideration of autoplay, flashing content, and motion sensitivity.

Some historical productions, client-provided materials, embedded media, or third-party content may not have all accessibility features available.

We will consider reasonable requests for accessible alternatives to content under our control.

5. Compatibility with Assistive Technologies

We aim to support access through modern web browsers and commonly used assistive technologies, including screen readers, keyboard navigation, browser zoom, and other accessibility tools.

Accessibility may vary depending on the combination of device, operating system, browser, assistive technology, and website feature.

We recommend using current versions of browsers and assistive technologies when possible.

If a particular combination creates difficulty, please contact us so that we can better understand the issue.

6. Third-Party Content and Integrations

Our website may contain third-party services, embedded videos, external links, authentication services, analytics tools, or other integrations.

Although we consider accessibility when selecting and implementing technologies, we do not control every aspect of independently operated third-party services.

Some external features may not meet the same accessibility objectives as our own website.

If you encounter an accessibility barrier involving an integrated service, we encourage you to report it to us.

Where feasible, we will investigate the issue, communicate with the relevant provider, or explore an alternative method of access.

7. Known Limitations and Ongoing Improvements

Accessibility is not a one-time development task.

As our website evolves and new features are introduced, additional accessibility issues may be identified.

We intend to review accessibility as part of ongoing website development, maintenance, and quality assurance.

Our improvement efforts may include automated accessibility testing, manual review, keyboard navigation testing, assistive technology testing, and evaluation of visitor feedback.

Automated testing alone cannot identify every accessibility barrier, and we recognize the importance of evaluating real-world usability.

We do not claim that our website has been independently certified as fully accessible unless such certification has actually been completed.

8. Requesting Assistance or an Accessible Alternative

If you experience difficulty accessing information, completing a form, using the Two Second Media Experience, or interacting with any other part of our website, we encourage you to contact us.

We will make reasonable efforts to provide assistance or an alternative way to access the information or service you need.

Depending on the circumstances, this may include providing information in another format, assisting with a project inquiry, or communicating directly with a member of our team.

You are not required to use the AI-powered Experience to inquire about our professional services.

Visitors who cannot use the Experience, or who prefer not to use it, may contact Two Second Media through our available contact channels.

9. Reporting an Accessibility Issue

We welcome reports of accessibility barriers and suggestions for improvement.

When contacting us, it may be helpful to include:

The page or feature where you experienced difficulty.
A description of the accessibility barrier.
The device, browser, or assistive technology you were using, if you are comfortable sharing that information.
The information or service you were trying to access.
Your preferred method of communication.

You do not need to disclose a disability or medical condition to report an accessibility concern or request assistance.

We will review accessibility inquiries and make reasonable efforts to respond and address identified issues.

The time required to resolve an issue may depend on its complexity, technical requirements, and whether third-party services are involved.

10. Accessibility and Our Professional Services

Two Second Media provides professional media production and event services, including video production, audiovisual technology, live event production, and related services.

Accessibility requirements for individual client productions, events, venues, and deliverables may vary depending on project scope and applicable obligations.

We encourage clients to discuss accessibility requirements during project planning so that appropriate services, accommodations, technical solutions, and production considerations can be evaluated.

Specific accessibility services and deliverables are established through the applicable project agreement.

11. Feedback and Contact Information

We value feedback that helps make our website and services more accessible.

For accessibility questions, assistance requests, or reports of accessibility barriers, please contact:

Two Second Media, Inc.
Phoenix, Arizona, United States
Website: https://twosecondmedia.com
Email: admin@twosecondmedia.com

Please include “Website Accessibility” in the subject line when contacting us by email.

12. Updates to This Statement

We may update this Accessibility Statement as our website, accessibility practices, technology, or applicable requirements evolve.

The “Last Updated” date will reflect the most recent revision.