Privacy Policy
Two Second Media, Inc.
Effective Date: 10/20/2026
Last Updated: 10/25/2026
Two Second Media, Inc. (“Two Second Media,” “TSM,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit twosecondmedia.com, use the Two Second Media Experience, submit an inquiry, request services, or otherwise interact with our website (collectively, the “Services”).
This Privacy Policy applies to the Two Second Media website and its associated Experience. Other websites, platforms, and services operated by Two Second Media or its affiliated brands may maintain separate privacy policies.
1. Information We Collect
We may collect information that you provide directly, information generated through your use of the Services, and certain technical information collected automatically.
1.1 Information You Provide
Depending on how you interact with our website, this information may include:
Your name, email address, telephone number, and business or organization name.
Information submitted through contact forms, quote requests, and other inquiries.
Project descriptions, budgets, timelines, locations, creative preferences, and production requirements.
Messages, instructions, and responses submitted through the Two Second Media Experience.
Documents, photographs, videos, audio recordings, graphics, and other files you upload.
Information about collaborators you invite into a project workspace.
Feedback, comments, and other communications you provide.
You may choose not to provide certain information, although doing so may limit the functionality available to you.
1.2 Information Collected Through the Two Second Media Experience
The Two Second Media Experience is an interactive, AI-powered project discovery and planning environment.
When you use the Experience, we may collect and maintain:
Conversations between you and the AI assistant.
Project descriptions, goals, preferences, and requirements.
Structured project plans and information derived from conversations.
Files and other materials associated with a project.
AI-generated responses, summaries, and visual materials.
Project revisions, saved versions, and submission history.
Workspace access information, collaboration activity, and project ownership records.
Information about your interactions with Experience features.
This information helps maintain project continuity, support collaboration, prepare project handoffs, and enable our production team to understand your requirements.
1.3 Identity and Anonymous Access
The Experience may provide several access options, including verified identity, private project links, and temporary sessions.
If you establish an identity, we may collect your email address and information necessary to authenticate and maintain access to your workspace.
If you use a private project link, access may be granted to anyone possessing that link, subject to any additional protections available for the project.
If you choose a temporary session, some information may be retained locally in your browser or temporarily on our systems to support session continuity and recovery.
Anonymous access does not necessarily mean that no technical information is collected or that your activity cannot be associated with a browser, device, or network connection.
1.4 Information Collected Automatically
When you visit our website, we or our service providers may collect:
Internet Protocol (IP) address.
Browser type and version.
Device type and operating system.
Pages visited and navigation activity.
Referral sources and general geographic information.
Session duration, feature interactions, and performance information.
Error reports and diagnostic information.
Cookies and similar identifiers.
We may use this information for security, website functionality, analytics, troubleshooting, and improvement of our Services.
2. How We Use Your Information
We may use collected information to:
Operate, maintain, secure, and improve our website and Services.
Provide the Two Second Media Experience and maintain project workspaces.
Understand project requirements and prepare responses to inquiries.
Facilitate communication between visitors, collaborators, and our production team.
Generate project summaries, planning information, and handoff materials.
Respond to service requests and potential business opportunities.
Analyze website performance, visitor engagement, and feature effectiveness.
Improve the usability, reliability, and effectiveness of our AI-assisted features.
Detect abuse, unauthorized access, fraud, and security incidents.
Comply with applicable legal obligations and enforce our agreements.
We may analyze aggregated or de-identified usage information to understand how visitors interact with our website and to improve our services.
We do not sell project submissions or uploaded creative materials as commercial datasets.
3. Artificial Intelligence and Third-Party AI Processing
The Two Second Media Experience uses artificial intelligence technologies to assist visitors with project discovery, planning, and communication.
To provide these features, information submitted through the Experience may be transmitted to third-party AI technology providers for processing.
Depending on the feature being used, this may include conversation messages, project requirements, relevant project history, uploaded materials, and instructions necessary to generate a response.
AI processing may involve automated analysis, summarization, classification, content generation, and the creation of structured project information.
We use AI to assist with understanding and organizing project requirements. AI-generated information does not replace the judgment of our professional production team.
Information submitted through AI features may be processed by external technology providers. Those providers may process or retain information according to their applicable contractual terms, service configurations, and legal obligations.
We do not represent that all information processed through AI features remains exclusively on infrastructure owned by Two Second Media.
Our use of submitted information to improve the Two Second Media Experience does not, by itself, mean that we authorize third-party AI providers to use that information to train their general-purpose AI models. Whether providers may use information for model training depends on the services, configurations, and contractual protections in place.
Visitors should avoid submitting highly sensitive personal information, passwords, financial account credentials, or confidential information they are not authorized to share.
4. Project Workspaces, Collaboration, and Private Links
The Experience may allow visitors to create and maintain shared project workspaces.
Project information may be accessible to authorized workspace members, including project conversations, files, plans, and other shared materials.
Workspace owners may have additional administrative privileges, including managing collaborators and deleting projects.
Where private links are supported, anyone who possesses a valid access link may be able to access the associated workspace unless additional security controls are enabled.
You are responsible for sharing project access links carefully and ensuring that collaborators are authorized to view the information contained in the workspace.
Two Second Media may access submitted project information when reasonably necessary to provide support, review submitted project handoffs, respond to inquiries, maintain the Services, or address security and operational issues.
5. Project Handoffs and Submitted Information
When you submit or hand off a project to Two Second Media, we may retain a snapshot of the project information available at the time of submission.
This may include project summaries, requirements, conversations, uploaded materials, and other relevant information.
These records help our team evaluate requests, maintain continuity, and understand changes made after a project has been submitted.
A saved or submitted project may therefore exist in more than one form, including an active workspace and historical submission records.
Deleting or changing information in an active workspace may not automatically remove information contained in earlier submissions or records that we are legally or operationally required to retain.
6. Cookies, Analytics, and Similar Technologies
Our website may use cookies, local browser storage, and similar technologies to support:
Essential website functionality.
Session management and authentication.
Temporary project recovery.
Security and fraud prevention.
Website performance measurement.
Visitor engagement and conversion analytics.
Attribution of website visits and marketing activity.
We may use analytics and advertising measurement services provided by third parties, subject to the technologies actually enabled on the website.
Some technologies may be necessary for the Services to function, while others may be optional.
Where required by applicable law, we will provide appropriate notice and choices concerning nonessential cookies or similar tracking technologies.
You can also manage certain cookies through your browser settings. Disabling some technologies may affect website functionality.
7. How We Share Information
We may disclose information to the following categories of recipients when reasonably necessary:
Technology and infrastructure providers: Companies providing hosting, cloud storage, database services, website infrastructure, authentication, security, analytics, and technical support.
Artificial intelligence providers: Providers processing information necessary to deliver AI-assisted features.
Authorized collaborators: Individuals granted access to a shared workspace or project.
Professional service providers: Legal, accounting, insurance, and other professional advisers acting within the scope of their services.
Government authorities and legal parties: When disclosure is required by applicable law, valid legal process, or reasonably necessary to protect rights, safety, and security.
Business transaction participants: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.
We do not disclose private project materials to unrelated third parties for their independent commercial use merely because those materials were submitted through the Experience.
8. Data Security
We use administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, and alteration.
These safeguards may include access controls, authentication mechanisms, encrypted connections, and security monitoring.
No internet-based service or electronic storage system can guarantee absolute security.
You are responsible for protecting access credentials, verification codes, private workspace links, and devices used to access the Services.
If you believe a workspace or account has been accessed without authorization, please contact us promptly.
9. Data Retention
We retain information for as long as reasonably necessary to provide our Services, maintain business records, respond to inquiries, resolve disputes, comply with legal obligations, and protect legitimate business interests.
Retention periods may vary depending on the type of information and how it was collected.
For example:
Temporary sessions may have shorter retention periods than established project workspaces.
Active projects may remain available until deleted or otherwise removed.
Submitted project handoffs may be retained as business records.
Security logs and analytics records may follow separate retention schedules.
Backup copies may persist for a limited period after information is removed from active systems.
Where deletion is available, it may be subject to technical limitations, backup retention, legal requirements, and legitimate recordkeeping obligations.
10. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or information about how your data is processed.
You may also have rights to opt out of certain uses or disclosures of personal information.
To submit a privacy-related request, contact us using the information below.
We may need to verify your identity or authority before fulfilling a request.
Certain information may be exempt from deletion or other requests where retention is permitted or required by law.
We will not unlawfully discriminate against individuals for exercising applicable privacy rights.
11. Marketing Communications
If you subscribe to marketing communications or otherwise authorize promotional contact, we may send you information about our services, projects, and business updates.
You may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages or by contacting us.
We may still send nonpromotional communications related to project inquiries, account access, security, or other necessary service matters.
12. Children's Privacy
Our website and the Two Second Media Experience are intended for individuals who are at least 18 years old or who are using the Services under the supervision and authorization of a parent or legal guardian.
We do not knowingly collect personal information directly from children under 13 without legally sufficient authorization.
If we learn that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the information.
13. External Websites and Services
Our website may link to external websites, social media platforms, streaming services, payment systems, and other third-party resources.
We are not responsible for the privacy practices of independently operated third-party websites or services.
We encourage you to review their privacy policies before providing information.
14. International Visitors
Two Second Media is based in the United States.
If you access our Services from another country, information you provide may be transferred to, processed in, or stored in the United States or other jurisdictions where our technology providers operate.
Applicable privacy protections may differ from those in your jurisdiction.
Where legally required, we will use appropriate mechanisms to support international transfers of personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our technology, business operations, legal obligations, or privacy practices.
When changes are made, we will update the “Last Updated” date.
If required by law, we will provide additional notice or obtain consent for material changes.
Continued use of the Services after an updated policy takes effect will be subject to applicable law and the updated policy.
16. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, contact:
Two Second Media, Inc.
Phoenix, Arizona, United States
Website: https://twosecondmedia.com
Email: admin@twosecondmedia.com
© Two Second Media, Inc. All rights reserved.